The Bihar Post

Another milestone in governance: Bihar citizens given the right to seek redressal of grievances

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PATNA: Bihar chief minister Nitish Kumar today launched the ambitious Bihar Right to Public Grievance Redressal Act at a function held in Patna today.

The new law which is first of its kind in India entitles citizens to seek redressal of their grievances within a stipulated period of 60 days.

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The Act has provisions for punishment of officials, including their dismissal, if they fail to dispose of the genuine grievances of the citizens within the set time-frame.

“This is a major step towards improving the administrative reforms. The redressal of people’s problems will help increase their faith in the system, government and also the democratic set-up,” the chief minister said while launching the project today.

He added he was prompted to bring this law as the citizens were not getting the benefits of redressal of their problems as expected although they had the opportunity to bring the matter to the notice of senior officials in the government, including the chief minister.

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